Residence Inn by Marriott is an extended stay brand whereby our guests stay for longer periods of time. It is up to us to make them feel at home with our family of associates! All rooms are suites with more living and working space, than you would find in an any other hotel room, including a fully equipped kitchen in every suite! Our guests, The Maximisers, want to maximize their stay and we are here to help them do that, by offering grocery services, complimentary daily breakfast and of course all the places to be in Brussels!

Vertiq Hospitality Partners, formerly known as Cycas hospitality, is a leading European hospitality investment and management company, operating a diverse portfolio of hotels and serviced apartments accross eight countries.

Our vision is to be the trusted operating partner in European hospitality invevstments and every member of our team must play their part in delivering exceptional service to our guests, our owners, and our colleagues in order to achieve this. With a real focus on performance, people, quality, profit, and communities, team members transform hotels.

With the Operations Supervisor, you are in charge of the daily set up of the restaurant and participate in the operational activity of the sales points of the establishment, while ensuring the application of health and safety rules. Flexibility on multi-tasking with receptin duties is required.

You will promote a favorable work culture and environment.

That all relevant procedures are handled carefully and you promotes our desired work culture around our company values.

What we ask of you:

• 1 year of experience as F&B Associate or similar role
• Allowed to work in the EU
• Bilingual in the following languages: English/ French and/or Dutch
• Sense of ownership and pride in your performance and its impact on company’s success
• Critical thinker and problem-solving skills
• Team player
• Great interpersonal and communication skills
• Customer-oriented mindset
• Flexibility

What we give in return?

• A fun and happy workplace
• 100% travel allowance
• Food vouchers
• Get attractive employee discounts in all Marriott Hotels worldwide
• Employee discounts in our other Vertiq Hospitality partners properties
• Become part of a young growing hospitality company

Key Job Responsibilities

• Willing to make a true difference in the lives of our guests during their stay with us.

• To be familiar with the facilities, services and special promotions offered by the hotel and to pass this information on to the guest whenever the possibility arises to maximise hotel sales.

• Whenever possible to anticipate guest’s needs, to be aware of all written and spoken requests, to carry out these requests in a courteous and helpful manner.

• To display and fulfil positive service style.

Our job isn’t over until we get a smile!